“We couldn't be more impressed with Carpet Connection. They carpeted the stairs and first floor of our house. We were absolutely delighted with the fitting and the quality of the carpets. We've had many compliments from visitors, especially about the stairs. We chose short-pile carpets because we plan to adopt a cat, and were initially concerned about comfort, but with the underlay that's included with the carpets, the flooring feels bouncy underfoot and is a pleasure to walk on. We actually find ourselves choosing to sit on the stairs a lot, just because the carpet's so comfy.

We found that pricing felt fair and costs were upfront. Fitting and underlay were included in the price of the carpets, so there were no nasty shocks like you get in places that advertise prices just for the carpet.

But mostly, we like Carpet Connection because the team are a pleasure to work with. It's a real customer-first, family-run business. We were made to feel that nothing was too much trouble, even though we were massively disorganised, causing more work than would have been necessary otherwise.

When problems were met, the team pulled out all the stops to make sure that deadlines were met. Moving house has been so stressful, that having a carpet fitter who understood the pressures and helped alleviate them, was a real blessing.”